Frequently Asked Questions
Everything you need to know about our sustainable beach essentials.
What makes Sand Cloud towels different from standard beach towels?
Our towels are made from 100% organic Turkish cotton, which is sand-resistant, ultra-absorbent, and dries three times faster than traditional terry cloth towels.
How do I care for my Turkish cotton towel?
We recommend machine washing on a cold, delicate cycle and hanging to air dry. Avoid bleach and fabric softeners, as they can damage the natural fibers.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Please note that final sale items are not eligible for return or exchange.
Are your products eco-friendly?
Sustainability is at our core. We use organic materials, recycled packaging, and donate 10% of our profits to marine conservation charities.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and a link to monitor your package's progress.